Tuesday, February 15, 2011

Status Time Updates

It's very common to want to change the delivery time for an order after it's been completed (for example, if the order was delivered but you weren't able to change the status until later). To do this, simply highlight the order and click the status button on the right side of the dispatch screen. The 'Edit Tracking Info' window will allow you to update your 'Ready' and 'Deliver By' times as well as the current status time. And if your driver captured a signature, you'll be able to see that as well.

You can also access this window at any time for any new or active orders to see the status and timestamps.

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