Installing the 2-Way Mobile Application

The Digital Waybill 2-Way application provides 2-way dispatching, GPS tracking, barcode scanning and signature capture. To run the app, you'll need a Java-enabled phone or an Android based phone. You'll also need GPS for driver tracking, a touchscreen for true signature capture, and a camera to scan barcodes (these aren't necessary for the 2-way to work, though).

The easiest way to get the 2-Way application installed on your drivers' phones is to use the 'Get Online' feature within the main Order Panel. If you're using an Android phone, download and run the app directly from the Android Marketplace, and skip to the last step. Otherwise, follow these steps:

-You'll need a data plan for this to work. Also, make sure GPS is enabled on the phone to allow for driver tracking.

-Go to your Drivers window and double-click on a driver to edit.

-In the window with the driver's details, you'll see a 'Get Online' button to the right; click it. As long as the driver's phone number and provider are correct, the program will send a download link to the phone.

-Click on the download link to open the phone's mobile browser.

-Select the most appropriate option. If none seems relevant, select 'Phone'.

-Open/run the file after download. Depending on the phone, you may have to search a little. Usually the file is saved in a 'Downloads' folder or something similar.

-The app will prompt you to enter a CID and Driver ID. These can be found in the same driver details window, right above the 'Get Online' button. Note, the Driver ID is their 10 digit phone number, not the Driver Number used for dispatching.

Here's a breakdown of the correct options by provider and phone, along with any additional instructions:

AT&T
-Android – Download 'Digital Waybill' from the Android Market.

-Most Other Phones – Use the AT&T link.

-Blackberry – Use the Blackberry link.

-Windows Mobile  – Call us to set up Phonelink and the Java environment.

-iPhone – Not compatible at this time.

Boost Mobile
-Android – Download 'Digital Waybill' from the Android Market.

-Motorola i-series phones (i335, i465 etc.) – Call us to deploy through the Iden Uploader.

*You also may have to add the mobile number to the first line of 'My Info' in the phone settings to download the app.

Fido
-Android – Download 'Digital Waybill' from the Android Market.

-Most Other Phones – Use the Phone link.

-Blackberry – Use the Blackberry link.

*For a Blackberry on Fido, you will have to change the APN Settings.
Go to 'Settings > Advanced Settings > TCP/IP and entering the following:

APN: internet.fido.ca

Username: fido

Password: fido

Authentication: disabled.

MetroPCS
-Android – Download 'Digital Waybill' from the Android Market.

-Most other phones not compatible at this time.

Rogers (Canada) 
-Android – Download 'Digital Waybill' from the Android Market.

-Blackberry – Use the Blackberry link.
*For a Blackberry on Rogers, you will have to change the APN Settings. 

Go to 'Settings > Advanced Settings > TCP/IP and entering the following:

APN: internet.com

Username:(blank)

Password:(blank)

Authentication: disabled.

Sprint (& Nextel)
-Android – Download 'Digital Waybill' from the Android Market.
-Motorola i-series phones (i335, i465 etc.) excluding the i1 – Call us to deploy through the Iden Uploader.
*You also may have to add the mobile number to the first line of 'My Info' in the phone settings to download the app.

T-Mobile
-Android – Download 'Digital Waybill' from the Android Market. 
-Blackberry – Use the Blackberry link.
*For e-dispatch (text messaging) to work properly with T-Mobile, make sure that the 10 digit number is preceded by a '1'.

Telus (Canada)
Android – Download 'Digital Waybill' from the Android Market.
Blackberry- Use the Blackberry link.

Verizon
Android – Download 'Digital Waybill' from the Android Market. 

Blackberry – Use the Verizon Blackberry link.

Windows Mobile  – Use the Phone link.

Wind Mobile
Blackberry- Use Blackberry link
You will have to change the APN Settings.

Go to 'Settings > Advanced Settings > TCP/IP and entering the following:

APN: internet.windmobile.ca
Authentication: disabled

Username:(blank)

Password:(blank)

*To install on Windows Phone 7, give us a call and we'll help you set up the Java environment required to run the app.