Online Ordering (As a Customer)

Customer online ordering is an essential part of the Digital Waybill system, and we've created a couple different ways for your customers to place orders from their own home or office. Customers can log in through their web browsers and place orders online, or they can download a standalone program that will run from a shortcut on their desktop. Web-based ordering is extremely easy to set up and start using. (Tomorrow we'll talk about the standalone Quick Entry client).

To place online orders, have the customer navigate to the courier company's online ordering site. It looks something like this: http://www.dwaybill.com/[couriername]. The login ID and password are created and provided by the courier company. Once they've logged in, customers can use the navigation links along the left side to place orders for pickup, delivery, or third party addresses. To place an order, just fill out the form will the relevant details (don't forget service type and package type), and submit! If you, the courier company, decide to allow price checking, the 'Check Price' button will be available as well.

Complete order history and order tracking with all details for every order made by that customer are also available from the navigation menu.